shipping
ORDER PROCESSING:
Please allow 1-3 business days to process your order. An email will be sent when your order is on its way, you will receive tracking information.
FLAT RATE SHIPPING
Orders are shipped within 2-4 days using Australia Post/sendle.
Standard delivery is 2 - 7 days.
DOMESTIC SHIPPING RATES AND ESTIMATES:
Free Flat rate shipping for orders over $200.00.
|
Shipping option |
Estimated delivery time |
Price |
|
Express |
2-4 Business days |
$24.95 |
|
Standard |
3-7 Business days |
$13.95 |
|
|
International (New Zealand) SHIPPING RATES AND ESTIMATES:
|
Shipping option |
Estimated delivery time |
Price |
|
Standard |
6-35 Business days depending on location |
$35.00 |
For all international orders please allow 48-72 hour processing time (unless advised otherwise) approx. 2-3 week turn around just in case there are any shipping delays. Generally arrives with in the 6-8 business days timeframe from Australia Post.
REFUNDS,, RETURNS AND EXCHANGES
Domestic
Change of mind will not be refunded or returned, however in the event of wrong sizing and or faulty product a replacement will be made as long as stock is available, you must return the product in order for exchange. In the event We are unable to exchange your item a store credit will be offered.
International
Change of mind or wrong sizing for international orders (please ask for sizing chart if unsure on sizing) will not be refunded or returned, however in the event of faulty product a replacement will be made as long as stock is available, you must return the product in order for exchange. In the event We are unable to exchange your item a store credit will be offered.
In the event that your order arrives damaged in any way, please email us as soon as possible at dusty_hyde@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at dusty_hyde@outlook.com